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Most of our staff have also enjoyed a long career in the label industry, this gives us a rich tapestry of experience to draw from. We are able to produce consistent quality labels at competitive prices by using proven manufacturing techniques along with modern equipment.
Looking ahead and as our company grows we will continue to invest in our team, equipment and technology and actively seek environmnental improvements where possible.
Manufacturing on site gives us the crucial ability to extend or add shifts as required, to make every effort to meet our customer demands and keep our lead times short.
We have an impressive wide and loyal client base, from large commercial to cottage industry. We are capable of producing one single label to 10 million labels.
We regularly perform critical analysis across all areas of the company and recently invested heavily into custom built Production/CRM software that is linked with our accounts software. This provides us with very transparent systems and we are able to convey information quickly and accurately.
Having ‘Attention to Detail’ at the top of our priorities as a business provides us with a high level of efficiency but more importantly a much lower level of stress for all employees. The well being of our employees is critical and not just a ‘nice to have’ concept.
The key areas of Attention to Detail that we concentrate on are:
Preparation - We want to assist all our staff to be well prepared each day. We provide a modern, flexible work environment where staff have access to all the tools they need to do their jobs, from clothing to tooling to training and everything in between, even extending to staff nourishment by providing a stocked fridge and pantry. For 5 years we have run no pressure / no judgement smoke free initiative and in March 2019 we celebrated 6 months of everyone being smoke free.
Planning - Planing is crucial to an efficient operation. Our detailed software combined with regular production meetings and a positive enjoyable work environment see us able to plan successfully with ease.
Communication - It is important to us that our individual and company ideas and messages are conveyed accurately, we like to provide more details than most so things are not left to chance or easily misunderstood. We invest in communication training and to help us internally, personality psychology.
Listening - A key part of communication too, as a company we actively listen with the intent to understand our clients specific needs.
Diligence - All jobs are completed with a high level of care, beginning with the first touch of communication.
Accuracy - We strive for 100% accuracy in production. To achieve this we need to have nailed all the other areas of Attention to Detail that we concentrate on. Although this is a lofty goal, we do regularly attain this, and we monitor it daily.
Refinement - We are always looking to refining what we do. Suggestions on possible refinements are openly discussed with employees and employers both operating an “open door’ policy. We are constantly making incremental adjustments to our procedures and software.